Hikvision Speed Dome

RVMedia support and discussion (components for displaying and controlling IP cameras, webcams, video conferencing, video chats, recording audio and video files)
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ogaere
Posts: 7
Joined: Wed Sep 19, 2018 2:11 pm

Hikvision Speed Dome

Post by ogaere »

Am having problems connecting to HikVision speed dome IP Camera. model DS-2DE52201W-AE

Any suggestions

thanks
Sergey Tkachenko
Site Admin
Posts: 17236
Joined: Sat Aug 27, 2005 10:28 am
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Re: Hikvision Speed Dome

Post by Sergey Tkachenko »

What is the problem exactly?
What version of RVMedia do you use?
Does the camera has username and password (there is a know problem with authorization on some cameras in RVMedia 5.3 and newer, we are solving this problem)
ogaere
Posts: 7
Joined: Wed Sep 19, 2018 2:11 pm

Re: Hikvision Speed Dome

Post by ogaere »

What is the problem exactly?

I cannot connect to the camera. It says camera not found

What version of RVMedia do you use?
Version 6

Does the camera has username and password (there is a know problem with authorization on some cameras in RVMedia 5.3 and newer, we are solving this problem)
Yes, it does have username and password
Sergey Tkachenko
Site Admin
Posts: 17236
Joined: Sat Aug 27, 2005 10:28 am
Contact:

Re: Hikvision Speed Dome

Post by Sergey Tkachenko »

I answered in a private message
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