Search found 5 matches

by David Sims
Tue Oct 04, 2016 1:51 am
Forum: ScaleRichView
Topic: Slow performance after loading images in header and footer
Replies: 9
Views: 10390

Thank you so much Sergey! Very much appreciated. That seems to have fixed the issue!
by David Sims
Mon Oct 03, 2016 2:59 am
Forum: ScaleRichView
Topic: Slow performance after loading images in header and footer
Replies: 9
Views: 10390

Hi Sergey, Any luck with resolving this issue?
by David Sims
Wed Sep 14, 2016 3:15 am
Forum: ScaleRichView
Topic: Slow performance after loading images in header and footer
Replies: 9
Views: 10390

Slow performance after loading images in header and footer

The problem only started occurring after we upgraded to the latest versions of ScaleRichView (7.3.2) and RichView (16.7.1). The older version loaded the large header/footer images without any lag. I found that when we did reduce the size of the images by a quarter, it did help a little bit, but typi...
by David Sims
Thu Aug 25, 2016 1:07 am
Forum: ScaleRichView
Topic: Slow performance after loading images in header and footer
Replies: 9
Views: 10390

Hi Sergey,

Thanks for your quick response. I've sent the rvf through to [email protected] . The images are coded as jpegs.
Hope you have a brilliant vacation, and I look forward to hearing from you when you get back...

Cheers,

Dave
by David Sims
Wed Aug 24, 2016 6:43 am
Forum: ScaleRichView
Topic: Slow performance after loading images in header and footer
Replies: 9
Views: 10390

Slow performance after loading images in header and footer

Hi There, I've got a problem that occurs with one of our clients using large images in the header and footer of their documents. When the document is opened, typing a simple sentence can take up to a minute as the keystrokes are slowed down considerably. The client requires the high quality images s...