Trial installed Failed in new system

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henryxxf
Posts: 9
Joined: Mon Apr 18, 2022 8:38 am

Trial installed Failed in new system

Post by henryxxf »

Hi, I try to install the TRichView VCL trail, but failed, the installation environment is win10 LTSC and Delphi10.3.3, its a new environment without other softwares.
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Sergey Tkachenko
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Re: Trial installed Failed in new system

Post by Sergey Tkachenko »

It's strange.
Can you check the value of HKCU\SOFTWARE\TRichView\Install\VCLTrial\PathToSrcWin32 in the Registry?
henryxxf
Posts: 9
Joined: Mon Apr 18, 2022 8:38 am

Re: Trial installed Failed in new system

Post by henryxxf »

the value is 0
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Sergey Tkachenko
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Re: Trial installed Failed in new system

Post by Sergey Tkachenko »

It's strange, it must be 1.
Please change it to 1 in RegEdit to 1 and re-run the trial again (the full setup).

I'll recheck the installer code to understand how it could become 0.
henryxxf
Posts: 9
Joined: Mon Apr 18, 2022 8:38 am

Re: Trial installed Failed in new system

Post by henryxxf »

It started to work even if there are still some errors.
thanks you very much.
Sergey Tkachenko
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Re: Trial installed Failed in new system

Post by Sergey Tkachenko »

Do you remember what errors? I am interested in all bug reports.

PS: I reviewed the installer code and still do not understand the reason of this problem. There are only 3 places where this option is assigned: initialization (True), reading from registry (but only if the key exists, so it's not for fresh installs), and when clicking the Options button (that must be hidden in the trial installer).
But it was reported twice.

For any case, disabled reading from the Registry in trials and rebuilt the installer. I'll update the new RVMedia trial setups. TRichView trial setups will be updated on the next minor release.
henryxxf
Posts: 9
Joined: Mon Apr 18, 2022 8:38 am

Re: Trial installed Failed in new system

Post by henryxxf »

as follows:
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Sergey Tkachenko
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Re: Trial installed Failed in new system

Post by Sergey Tkachenko »

Please send me the file c:\Components\TRichViewTrialDelphi\TRichView\Trial\10_3\RVPkgD10_3.dproj
I want to understand why it is corrupted.
henryxxf
Posts: 9
Joined: Mon Apr 18, 2022 8:38 am

Re: Trial installed Failed in new system

Post by henryxxf »

please check it in attachment kindly.
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Sergey Tkachenko
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Re: Trial installed Failed in new system

Post by Sergey Tkachenko »

This obviously a result of applying "PathToSrcWin32=0" to trial packages.
However, this is very strange. While this procedure must not be applied to trial packages, I do not understand how it can make such results.
I'll investigate it in details when I finish RVMedia release.
For now, I can suggest deleting all folders in "c:\Components\TRichViewTrialDelphi\" except for "Setup" and running the TRichView setup again.
Sorry for inconvenience.
henryxxf
Posts: 9
Joined: Mon Apr 18, 2022 8:38 am

Re: Trial installed Failed in new system

Post by henryxxf »

There was some problems with my Win10 system, so I reinstalled the system and DelphiXE10.3.3 and Office today.
This time I installed RichViewTrial successfully. The only difference from the last time is that I installed Office.
However, it will still have the errors same as the last successful installation.
I wonder if this phenomenon can give you a reference.
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